Build your innovation muscle.
A team of designers and educators, we help organizations learn the skills, mindsets and methods to dream up their next big idea and make it real.
We help organizations distill down to the distinctive value they offer the world—and tell the story that will make that value real to the world outside and inside.
We help non-profits and for-profits develop the human capacities, the team processes, and the organizational structures they need to make innovation part of their everyday work.
We use design thinking to understand the customers you’re solving for, uncover key insights, develop transformative solutions and test them out in prototypes and pilots.
Design Thinking Courses & Coaching. Whether half-day workshops or semester-long seminars, our courses immerse people in real design challenges. Our coaching sessions help you and your team apply general innovation methods to the day-to-day work you need to get done—the skills, mindsets, and practical tools to actually start innovating.
Ride-Along Design Projects. For deeper, more durable learning, we work with your team on the actual business problems they need to solve, from start to finish. Along the way, your people learn a set of reusable methods and mindsets—and a habit of cross-functional collaboration that taps into the full intelligence of every member of your team.
Human-Centered Insights. Through interviews, observations, and other qualitative techniques, we work with your team to explore what your customers need and value; figure out what drives them to do what they do; and map out the jobs they need to get done. These insights shape high-level strategy—and all the ways in which it’s implemented: experience design, marketing, organizational structure, etc.
Strategic Planning. We help teams build clarity and consensus on where they’re headed and how they want to get there. Along the way, we often help them figure out better ways of working together—so they can actually deliver on their grand strategy, and make their bold ideas real in the world.
High-stakes Storytelling. Whether you’re pitching to funders, selling to customers, or inspiring your teammates, we can help you build a story that’s crisp, clear, and compelling. We help you catch the flash of silver that threads through your ideas, the passion that pulses underneath them—the words and images that let your audience feel the force of what you really mean.
Blue Sky Sessions. We partner with founders looking to step back from the spin, and teams hoping to get unstuck; start-ups figuring out who they want to be, and mature orgs figuring out who they want to be next. No matter what their stage or size, our clients are looking for that place where Why should the world care? meets Why do you?—to put their finger on the intersection between what their work means to them, and why it might matter to their customers.